Services · 03 · 24/7
First the storm. Then us.
Nor’easters, microbursts, and February ice have been testing this coast for centuries. Since 1991, the morning after has belonged to our tarp crews — and to homeowners who knew which number to call.
If water is coming in as you read this —
Move valuables, set a container under the drip, poke a small hole in any bulging ceiling paint (it prevents a collapse), and call us. A human answers at 3am. We mean that literally.
(978) 555-0164 — 24/7 Storm LineThe response
From first call to made whole.
The call
Live dispatcher, not a voicemail tree. We triage by severity and give you an honest arrival window on the phone.
24/7 · 365Tarp & stabilize
Reinforced tarps, battened — not bricks and hope. The bleeding stops, and your insurer sees professional mitigation.
Often billable to insuranceDocument everything
Drone photos, moisture readings, and an estimate written in the line-item language insurance adjusters use natively.
Claim-ready packageRestore
We walk the roof with your adjuster, file supplements when they miss things (they do), and rebuild better than pre-storm.
50-yr workmanship
Insurance, translated
We speak fluent adjuster.
Storm claims fail on documentation, not damage. After three decades of them, we know exactly what your carrier needs to see — and what they’ll quietly leave out of the first offer.
- Date-stamped evidence. Drone imagery and moisture readings from before we touch anything.
- Carrier-format estimates. Line items in the same software language adjusters use, so nothing is “miscellaneous.”
- The adjuster walk. We’re on the roof with them, pointing at every crease, bruise, and lifted tab.
- Supplement filing. When the first scope misses code-required items, we file the paperwork that gets them paid.
- And the line we won’t cross: nobody here will “waive your deductible” or inflate a claim. That’s fraud, it voids your policy, and honest carriers know our name for the right reasons.
Know your enemy
What the weather actually does up there.
Wind
Creased tabs and lifted ridge caps — invisible from the lawn, an open door for the next rain. 60mph is all it takes.
Hail
Bruises the mat under the granules. The roof looks fine; it fails three winters later. Drone macro shots catch it now.
Ice dams
Meltwater refreezes at the eave and backs up under shingles. The fix is ventilation and barrier — we do both.
Debris
One branch, one puncture, one wet attic. Tarp first, photograph second, argue with nobody — the evidence does it.
Quick answers
Storm questions.
Us — not because of loyalty, but sequence. Mitigation (tarping) is your policy obligation and can’t wait for an adjuster. And a documented professional inspection before you file means your claim opens with evidence instead of a guess. We’ll tell you honestly if the damage isn’t worth a claim at all.
Weather claims are treated differently from negligence claims, and in Massachusetts carriers generally can’t surcharge you for an act-of-God loss. But it varies by policy — we’ll lay out what we found so you and your agent can make the call with real numbers.
Maybe! But storm-chasing crews that follow weather maps across state lines won’t be here when the warranty matters. Get their opinion in writing, then get ours free — we’ve been at the same address since 1964, and we’ll still be here when the check clears and long after.